Welcome to Australink self help center
Here you'll find a list of common problems and questions, and their solutions. If your initial dial up account has been established and you are experiencing any problems accessing the internet or setting up your internet programs (as they relate to access) that cannot be answered by this section of the web site, please email admin@australink.net . You may like to view our Internet Glossary to familiarise yourself with common terms used on the Internet.
Additional technical support is available by ringing 07 41 700 800 or by using SKYPE, contact bestmla. (24 hour service).
Field Support
If you are having problems and would like someone to attend your premises to install your internet access and show you how to use it, the fee is $90.00 per hour. During the field support, if your computer has any hardware problems requiring parts and/or labour, this will incur an additional charge.